Queensland State Emergency Service (QSES)

Ignition went out of their way to provide customer service that is second to none.”



An Overview…

Ignition Creative was asked to tender for the concept, design, and production of the Queensland State Emergency Service’ 40th Anniversary Coffee Table Book.

The book was to feature stories of Queensland’s “Orange Angels”, important events in the Queensland SES timeline and plans for the future. Ignition worked collaboratively with the SES from concept to completion — offering services from print and project management to concept development and graphic design. We were honoured to be given the opportunity to work with the QSES on this important publication.

What the client had to say about the process…

“We wanted to write and let you know how rapt we were with Ignition during our Queensland SES 40 Year Anniversary Book project. We have been trying to think of specific feedback relating to the process and anything that Ignition Creative could have improved on, but we came up with nothing.

Wayne and Meaghan went out of their way to provide customer service that is second to none. They took their time to come out and make sure we understood everything (including their online proofing system), listened to everything we asked for and responded ASAP. Their knowledge and genuine care of the end product (the coffee table book!) gave us absolute trust in their services and guided us through the concept, graphic design and print stages, all the while knowing that they had all bases covered and ensured the project ran to our timeframes (which at times were very tight!). We will certainly be recommending Ignition to as many people as we can when we have the opportunity.

The Book was launched during SES Week by Jo-Ann Miller, Minister for Police, Fire and Emergency Services and Minister for Corrective Services and was presented at our State Awards Ceremony to Queensland SES Volunteers that had reached the 40 year service milestone. The book has since been distributed to SES Volunteers throughout Queensland, and we have heard nothing but love for it. Furthermore, the book has been so well received that a copy was requested for every current Member of Parliament. We have had wonderful feedback (including from other states and territories).

Thank you for helping us create this wonderful memorabilia reflective of the time, dedication, spirit and service SES Volunteers have contributed to Queensland over the last 40 years. We look forward to working with you again.”


A/Senior Advisor SES Volunteer Management
Queensland Fire and Emergency Service


“Thank you for your assistance in ensuring the project ran to our timeframes (which I know at times were very tight!). Ignition was very easy to work with, and certainly understood our ideas and were able to add to these. We will certainly be recommending Ignition to as many people as we can when we have the opportunity.”


A/Manager SES Volunteer Management
Queensland Fire and Emergency Service

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The project featured on social media…


The Book Launch


Volunteer Feedback

“It looks amazing!”

“The 40th Anniversary Book is Triff!!!!”

“I’m hearing lots of good things about your book.”

“We were very impressed. Obviously lots of work has gone into it. Really loved your treatment of photographs. Also loved the biographies … don’t peoples’ stories provide a fantastic insight.”

“It’s a great publication. I look forward to reading every page.”

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